Autograph Systems Email Services

Instructions on setting up email accounts, configuring your email application to send and receive mail, using web mail, and more.

Using Web Mail

The web mail interface uses IMAP to allow you access to your mailbox from any computer. You can send, retrieve, and organize your mail while storing it all on the mail server.
To log in, you must enter your email address and the password for that account.

Login Page

Setting Up Email Accounts

The online email account editor enables you to add, modify, and delete email addresses for your domain. You can specify whether mail sent to each account is to be forwarded to another email address, or you will be configuring your email program to connect directly to the mail server to retrieve your mail.
Note: for security purposes, you must enter your Autograph Systems Customer ID and adminstrator's password to access your data.

Important Notice! The mail server configuration interface is currently being revised. The services listed below are not currently working. If you need a configuration change, please call Matt.

Configuring Email Contact Forms

Publishing your email address on a web page is a sure-fire way to end up with junk mail. Junk mailers use 'robots' to scour the internet looking for email addresses to add to their lists.
A popular alternative is to provide contact (or feedback) forms for the visitor to fill out. This gives the visitor an easy way to contact you, it delivers their inquiries directly to your email box, and it prevents junk mailers from harvesting email addresses from your web site.

Setting up HTML forms that send email to you

Web page techniques for avoiding email harvesters

Checking your Form2Email archive

Configuring Your Email Client

Email can be retrieved by any POP3 or IMAP compliant email program. Configuration of email programs varies widely, so here are samples from some of the more popular email client applications.
Outgoing email is sent via SMTP, which has significant security weaknesses. We recommend sending email through your local ISP, but if you need to send it through our mail server, turn on the Require Secure Authentication option on the configuration page and set your mail program to use CRAM (MD5 Challenge-Response in Apple's Mail program) and enter your email name and password. If this option does not work for you, contact us for other options.
Note: Web Mail does not work when secure authentication is turned on. We are working to resolve this issue.

Apple Mail

Netscape Communicator & Outlook Express

Claris Emailer

This page is copyright 2002-2006 by Autograph Systems and is intended solely for the use of Sherwood Store customers. All Rights Reserved. All other uses are prohibited.